Frequently Asked Questions - Point Poker

Question 1

What is Point Poker?

Accepted Answer

Point Poker is a free tool for agile teams to create planning poker sessions and vote on issues, stories, and epics in real time. It provides a space where users can collaborate to vote and estimate effort.

Question 2

Is Point Poker free?

Accepted Answer

Yes! Point Poker is completely free to use with no hidden costs or premium tiers. Unlike other planning poker tools that charge $30/month per facilitator, we believe agile estimation should be accessible to all teams. Simply access the app, create a poker session, share the link with your coworkers, and start pointing.

Question 3

What are the limits for free users?

Accepted Answer

Free accounts have the following limitations: • One session per day for anonymous users, or three sessions for users with linked email accounts • A maximum of eight participants can join your sessions to interact and vote in real time

Question 4

Is there a limit on sessions and participants?

Accepted Answer

Yes. As a free planning poker tool, users are limited to creating one to three poker sessions per day. Additionally, each planning poker room allows a maximum of 8 participants to join, interact, and vote in real time.

Question 5

What does Anonymous Access offer?

Accepted Answer

Anonymous users have the following limitations: • Cannot update their names and will always appear as "Anonymous" in poker sessions • Cannot use custom cards • Cannot use custom styles • Limited to one poker session per day  If a user clears their cookies and cache, their account will be deleted immediately.

Question 6

Real-time Session Issues

Accepted Answer

Some users may experience inconsistencies in real-time planning poker when inactive on the session page. To reconnect to the session, simply refresh the page and you'll automatically sync with the planning poker session.

Question 7

How to Join Planning Poker Sessions?

Accepted Answer

Ask the facilitator or session owner to share either the session number or the session link with you.

Question 8

How to Share My Sessions?

Accepted Answer

There are two ways to share your planning poker room: • Share your poker room number • Click the share button in the planning poker interface, which creates a custom link you can share with coworkers to join your session

Question 9

Which pointing methods are offered?

Accepted Answer

Point Poker currently offers the most common method for estimating effort for issues, stories, and epics: • Fibonacci method (0, 1, 2, 3, 5, 8, 13, 21, 34, 55, 89) • T-shirt method will be integrated in the future • Custom card designs with animations for better team engagement

Question 10

Why choose Point Poker over other planning poker tools?

Accepted Answer

Point Poker stands out with: • 100% Free - No monthly fees like competitors who charge $30/month per facilitator • Custom animated cards for better team engagement • Gamification features with XP and leveling system • No signup required for anonymous users • Modern, responsive design that works on all devices • Real-time collaboration without complex integrations

Question 11

Is my data secure and private?

Accepted Answer

Absolutely! Point Poker prioritizes your privacy: • No personal data collection for anonymous users • Secure HTTPS encryption for all sessions • Session data is automatically cleaned up • No third-party tracking or data selling • GDPR compliant data handling practices